Chester Clinic, Steeleville Family Practice | Memorial Hospital Cheste
Family Medicine • Chester, IL
Ratings by platform
- OpenGovNY: 3.3/5 (not explicitly specified)
- Illinois Hospital Report Card: 87% patient recommendation rate (not explicitly specified)
What patients say
Patients praise
- multiple mentions of friendly, attentive, and caring nursing staff and physicians (particularly at Steeleville Family Practice)
- high patient satisfaction scores and 5-star ratings in formal hospital assessments (e.g., HCAHPS)
- physicians praised for being good listeners and thorough in their explanations
- community-oriented approach with efforts to provide accessible healthcare
Common complaints
- reports of rude or unhelpful staff in hospital settings
- concerns regarding cleanliness or safety in hospital rooms (e.g., loose needles)
- lack of assistance for patients with limited mobility in the ER
- some patients express frustration with medical care and responsiveness
In patients' words
"If I was bleeding to death, I would rather drive an hour to another hospital than go here."
— OpenGovNY review by Kimmy Keeton"Dr. Molner is my Primary doctor he is patient and listens thoroughly. I don't ever feel rushed. All my ailments are addressed and I feel at ease when I leave."
— LocalityBiz review by dwalMore clinics in Chester
Penn Orthopaedics Chester County Hospital
Patients praise: High patient satisfaction with specific orthopedic surgeons regarding expertise, communication, and bedside manner · Positive ratings for surgical outcomes and overall clinical care effectiveness.
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