Saint Ann Assisted Living | Assisted Living in Chester, IL
Assisted Living Facility • Chester, IL
Ratings by platform
- Seniors.fyi: 2.9 out of 5 stars (9 reviews)
What patients say
Patients praise
- Some reports of friendly/compassionate staff in certain contexts
- Affordable pricing mentioned by some residents
Common complaints
- Allegations of pest infestations (bed bugs)
- Reports of inconsistent or dishonest management
- Staffing shortages and high turnover
- Concerns regarding medication management and errors
- Complaints about food quality and service
- Documented failure to provide adequate resident call systems
In patients' words
"The facility is infested with bed bugs. The management is dishonest and lies to residents... The facility cannot retain staff; there is a revolving medical staff."
— Seniors.fyi review of St Ann's Healthcare Ctr"Based on observation and interview, the facility failed to provide a call system in residents' rooms which provided audible or visual communication directly to facility staff... resulting in the potential for serious harm."
— IDPH Nursing Home Violations ReportMore clinics in Chester
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