Orthopaedics - CNOS
Orthopedics • Cherokee, IA
Ratings by platform
- Birdeye/Google: 3.6 out of 5 stars (based on 17 reviews) (17 reviews (aggregated source))
- OpenGovCA (Dakota Dunes location): 3.8 out of 5 stars (Not explicitly stated)
What patients say
Patients praise
- professional, friendly, and knowledgeable medical staff
- efficient process for urgent care/fracture management
- thorough explanations from doctors regarding conditions and treatment options
- convenient, bright, and modern facilities
Common complaints
- long wait times for appointments
- concerns regarding administrative/billing staff rudeness
- perceived lack of follow-up or poor communication on post-surgery issues
- frustration with discharge speed and perceived lack of attention during inpatient recovery
In patients' words
"My initial appointment got cancelled so they rescheduled me within 1 week... Dr. Matt Johnson... is very direct, to the point which made my appointment fast yet efficient. His staff rooming me was so personable... The building is brand new, very clean, and very bright."
— Birdeye User Review"The woman in the billing department was beyond rude, she told me I was wrong and I needed to pay my bill and she refused to contact my insurance. She eventually hung up on me."
— LocalityBiz User Review"My experience having bunion surgery was excellent. Dr. Phisitkul was very thorough and explained everything very clearly... In addition, his support staff was extremely helpful and kind through the entire process."
— Doctor.com User ReviewMore clinics in Cherokee
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