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Plains Area Mental Health Center - Serving Northwest Iowa

Mental Health Clinic • Cherokee, IA

★★★★☆3.8/50 reviews across 1 platforms

Ratings by platform

  • WebMD: 1 rating with 1 review (1)
  • Recovered.org: 3.83/5 (Not explicitly stated (Trustscore))

What patients say

Patients praise

  • Positive reports from some employees regarding benefits and work-life balance
  • Organization is recognized as an NHSC-approved site for student loan repayment
  • Designated as a Certified Community Behavioral Health Clinic (CCBHC) providing comprehensive care

Common complaints

  • Concerns regarding customer service, including difficulty with phone communication and unreturned messages
  • Dissatisfaction with specific counseling approaches and perceived quality of care
  • Reports of toxic internal work culture from former employees, including concerns about management and high caseloads

In patients' words

"It is a very bad place. I would not recommend this place to anyone. They have terrible counselors and weird policies. They do not care about you unless they can put you on medication."

— WebMD Patient Review

"The CEO screams at employees which is ironic since it is a mental health agency. The benefits are amazing which keeps many people trapped in this cycle of emotional abuse and unfair work conditions."

— Indeed Employee Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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