Rockwood Clinic - Cheney - MultiCare
Women's Health • Cheney, WA
Ratings by platform
- Birdeye: 3.8 / 5 stars (300 reviews)
- Apple Maps: 4.7 / 5 stars (202 reviews)
- Yahoo Local: 2.5 / 5 stars
What patients say
Patients praise
- Patients appreciate the professional and caring nature of some providers and staff members
- Some reports of excellent and thorough primary care experiences
- Clean and comfortable facility environment for some patients
- Helpful service noted for established primary care patients
Common complaints
- Reports of long wait times for walk-in services or during busy periods
- Occasional complaints regarding communication issues, such as delayed responses or prescription refill difficulties
- Mixed experiences regarding the handling of urgent vs. routine care requests
- Some specific patient concerns regarding bedside manner and feeling unheard by certain staff
In patients' words
"I have been a patient here for four years and it has been a wonderful experience with my PCP's office! Thank you all so much for caring!"
— Yelp"They always have excellent service the doctors and jerseys will listen to you and are very friendly. Can have long waits for walk up later in the day as it gets busier but if you go earlier in the..."
— Yahoo Local"Despite being advertised as an Urgent Care online, they refused to treat my wife's broken hand, insisting instead that they were not an urgent care."
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