Cheney Assisted Living
Skilled Nursing • Cheney, WA
Ratings by platform
- My Caring Plan (Cheney Assisted Living): 8.7/10 (My Caring Plan) (22 reviews across the web)
- Medicare.gov/US News (Cheney Care Center): 3/5 stars (Medicare.gov/US News)
- My Caring Plan (Cheney Care Center): 7.1/10 (My Caring Plan); 1/5 stars (CMS Nursing Home Rating) (11 reviews across the web)
What patients say
Patients praise
- Staff often described as caring and friendly by some families
- Clean and comfortable facilities
- Good food quality reported by some residents
- Convenient location and accessible parking
- Good staff-to-patient ratio noted in some experiences
Common complaints
- High staff turnover rates
- Reports of poor customer service and rudeness from staff
- Concerns regarding management, quality of care, and safety fears
- Instances of communication difficulties and unresponsive administration
In patients' words
"We love the staff at Cheney Care Center! They all sincerely care about their residents. food was very good. The staff has a huge turnover rate and none of the ..."
— Yelp"I visited this facility. Cheney Care Center has a good staff-to-patient ratio, so the residents get one-on-one time with the staff every day."
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