Rockwood Clinic - Cheney - MultiCare
Psychiatry • Cheney, WA
Ratings by platform
- Birdeye: 3.8 out of 5 stars (300 reviews)
- Yahoo Local: 2.5 out of 5 stars
What patients say
Patients praise
- excellent, friendly service from some doctors and nursing staff
- positive experiences with primary care providers
- clean environment reported in some cases
Common complaints
- reports of doctors not listening to patients
- long wait times, particularly for walk-ins later in the day
- complaints regarding confusion or disagreements about services offered (e.g., urgent care vs. primary care)
- unprofessional or uncaring attitudes reported by some patients
In patients' words
"I have been a patient here for four years and it has been a wonderful experience with my PCP's office! Thank you all so much for caring!"
— Yahoo Local User Review"Despite being advertised as an Urgent Care online, they refused to treat my wife's broken hand, insisting instead that they were not an urgent care."
— Yahoo Local User Review"Went here for surgery and I have nothing but good things to say about this place. The nurses went and beyond to make sure I was comfortable. very clean environment."
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