Rockwood Clinic - Cheney - MultiCare
Obstetrics & Gynecology • Cheney, WA
Ratings by platform
- Birdeye (aggregated from Google and Facebook): 3.8 out of 5 stars (300 reviews)
- Yahoo Local: 2.5 out of 5 stars (based on small sample) (Not explicitly stated (small sample))
What patients say
Patients praise
- Compassionate, friendly, and knowledgeable staff reported by some patients
- Positive experiences with primary care physicians (PCPs) and established long-term care relationships
- Efficient and professional service noted by some visitors
Common complaints
- Concerns regarding responsiveness and communication from medical staff
- Reports of long wait times for walk-ins later in the day
- Frustration regarding clinic services (e.g., confusion over whether it functions as an urgent care)
- Perceived lack of personalized care or active listening by some providers
In patients' words
"I have been a patient here for four years and it has been a wonderful experience with my PCP's office! Thank you all so much for caring!"
— Patient review on Yahoo/Yelp"Despite being advertised as an Urgent Care online, they refused to treat my wife's broken hand..."
— Patient review on Yahoo Local"Does NOT listen to her patients at all!!Horrible doctor!"
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