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Rockwood Clinic - Cheney - MultiCare

Internal MedicineCheney, WA

★★★★☆3.8/5300 reviews across 2 platforms

Ratings by platform

  • Birdeye: 3.8/5 stars (300 reviews)
  • Yahoo Local: 2.5/5 stars (Not explicitly stated)

What patients say

Patients praise

  • Appreciative feedback for primary care providers
  • Friendly and attentive staff members reported by some patients

Common complaints

  • Perceived lack of care or attentiveness from medical staff
  • Confusion and dissatisfaction regarding urgent care services availability
  • Long wait times during busy periods
  • Concerns regarding professionalism and patient-centered communication

In patients' words

"I have been a patient here for four years and it has been a wonderful experience with my PCP's office! Thank you all so much for caring!"

Patient review on Yelp/Yahoo

"Despite being advertised as an Urgent Care online, they refused to treat my wife's broken hand..."

Patient review on Yahoo Local

"They always have excellent service the doctors and jerseys will listen to you and are very friendly."

Patient review on Yahoo Local

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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