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Rockwood Clinic - Cheney - MultiCare

Family MedicineCheney, WA

★★★★☆3.8/5300 reviews across 2 platforms

Ratings by platform

  • Birdeye: 3.8 out of 5 stars (300 reviews)
  • Yahoo Local: 2.5 out of 5 stars (Not explicitly provided, though ratings distribution is shown)

What patients say

Patients praise

  • Friendly and attentive staff members reported by some patients
  • Positive long-term experiences with primary care providers
  • Efficient service for some routine visits

Common complaints

  • Perceived lack of attentiveness or listening by providers
  • Issues with urgent care service classification and availability
  • Long wait times for walk-ins
  • General staff or administrative communication challenges

In patients' words

"I have been a patient here for four years and it has been a wonderful experience with my PCP's office! Thank you all so much for caring!"

Yahoo Local Review

"Despite being advertised as an Urgent Care online, they refused to treat my wife's broken hand, insisting instead that they were not an urgent care."

Yahoo Local Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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