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Rockwood Clinic - Cheney - MultiCare

Diagnostic RadiologyCheney, WA

★★★★☆4.2/5502 reviews across 3 platforms

Ratings by platform

  • Birdeye: 3.8 out of 5 stars (300 reviews)
  • Apple Maps: 4.7 out of 5 stars (202 reviews)
  • Yahoo Local: 2.5 out of 5 stars (Not specified (based on aggregate reviews))

What patients say

Patients praise

  • Some patients report excellent, friendly, and thorough care from specific providers
  • Appreciation for positive long-term relationships with primary care physicians

Common complaints

  • Reports of staff not listening to or caring for patients' concerns
  • Difficulties or confusion regarding urgent care vs. primary care services
  • Long wait times during busy periods
  • Perceived lack of professional diagnostic care or focus on quick treatment over thoroughness

In patients' words

"I have been a patient here for four years and it has been a wonderful experience with my PCP's office! Thank you all so much for caring!"

Yahoo Local (James H.)

"Despite being advertised as an Urgent Care online, they refused to treat my wife's broken hand, insisting instead that they were not an urgent care."

Yahoo Local (Rick F.)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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