Cheektowaga - Community Health Center of Buffalo, Inc
Urgent Care • Cheektowaga, NY
Ratings by platform
- LocateHub: 3.1 out of 5 stars (aggregate) (335 reviews (combined aggregate))
What patients say
Patients praise
- Some patients report positive experiences with specific doctors and staff
- Appreciation for the community-focused mission and availability of comprehensive services
- Some patients find staff to be kind, welcoming, and knowledgeable
Common complaints
- Difficulty reaching the office via phone, including long wait times or being hung up on
- Reports of unprofessional or unhelpful reception staff
- Long appointment wait times and scheduling issues
- Perceived lack of follow-up care and communication
In patients' words
"Great doctor's that work there but horrible waiting time on the phone to make a appointment or to speak to anyone. There is no communication between staff."
— LocalityBiz review"They NEVER answer the phone-They just send you straight to voicemail. If you are able to get someone they put you on “hold” for 30-45 minutes and then mysteriously the calls always end."
— LocalityBiz review"I enjoy every visit that I come to. The doctors and receptionists are very nice and welcoming. I would recommend other women."
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