
Sleep Medicine - Buffalo Medical Group
Sleep Medicine • Cheektowaga, NY
Ratings by platform
- Birdeye: 3.7/5 (364)
- Birdeye: 4.8/5 (2,877)
- Healthgrades: 1.9/5 (12)
- Yelp: 2.3/5 (22)
What patients say
Patients praise
- Some providers are perceived as attentive and good listeners
- Technicians during procedures like sleep studies are sometimes described as professional and comforting
Common complaints
- Difficulty reaching staff by phone or getting appointments scheduled
- Reports of rude or unprofessional behavior by reception/office staff
- Perception of dismissive or unthorough care by some providers
- Billing and insurance-related frustrations, including overcharging or coverage changes
In patients' words
"Buffalo Medical Group is a very good company, Doctors in Buffalo Medical Group are very nice and professional, but those receptionists are very unprofessional, the rudest people I have ever seen in Medical offices or clinics."
— Birdeye"Did a Sleep Study there & Steve the technician was great & made the experience very comfortable, recommend this Doctor? Yes!!!!"
— Healthgrades"Had my daughter go to the sleep Dr, did sleep study, showed nothing and they looked no further into why her sleep habits were off."
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