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Sleep Medicine - Buffalo Medical Group

Sleep MedicineCheektowaga, NY

★★★★★4.7/53,275 reviews across 4 platforms

Ratings by platform

  • Birdeye: 3.7/5 (364)
  • Birdeye: 4.8/5 (2,877)
  • Healthgrades: 1.9/5 (12)
  • Yelp: 2.3/5 (22)

What patients say

Patients praise

  • Some providers are perceived as attentive and good listeners
  • Technicians during procedures like sleep studies are sometimes described as professional and comforting

Common complaints

  • Difficulty reaching staff by phone or getting appointments scheduled
  • Reports of rude or unprofessional behavior by reception/office staff
  • Perception of dismissive or unthorough care by some providers
  • Billing and insurance-related frustrations, including overcharging or coverage changes

In patients' words

"Buffalo Medical Group is a very good company, Doctors in Buffalo Medical Group are very nice and professional, but those receptionists are very unprofessional, the rudest people I have ever seen in Medical offices or clinics."

Birdeye

"Did a Sleep Study there & Steve the technician was great & made the experience very comfortable, recommend this Doctor? Yes!!!!"

Healthgrades

"Had my daughter go to the sleep Dr, did sleep study, showed nothing and they looked no further into why her sleep habits were off."

Birdeye

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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