Physical and Occupational Therapy in Cheektowaga, NY
Occupational Therapy • Cheektowaga, NY
Ratings by platform
- Healthgrades (Phillip Kaczmarek, PT): 5.0 out of 5 stars (based on 6 reviews) (6 reviews)
- LocalityBiz (Optimal Therapy Associates Services): 1 out of 5 stars (2 reviews mentioned)
What patients say
Patients praise
- effective and professional physical therapy care
- knowledgeable and patient therapists
- positive clinical outcomes (pain relief, improved mobility)
- friendly and welcoming front desk/reception staff in some clinics
- helpful tools/apps for home-based exercises
Common complaints
- unprofessional conduct by administrative staff (e.g., bullying, rudeness, condescension)
- poor communication regarding appointments and processes
- reports of therapist interactions being described as less than pleasant or unprofessional
In patients' words
"Unlike other physical therapy experiences I have had, I received one-on-one attention and quality care at every visit at Family Care Physical Therapy."
— LocalityBiz (Family Care Physical Therapy)"Doctor phil was the best. My back went out badly and after just 3 treatments it is great today."
— Healthgrades (Phillip Kaczmarek, PT)"This is the most well-informed, comprehensive medical services provider that i've ever encountered... Michelle's and Hannah's expertise and kindness are unmatched."
— LocalityBiz (Buffalo Occupational Therapy)"The woman at the front desk is a know it all and a bully. She must know everyone's business and god forbid if you disagree with her."
— LocalityBiz (Optimal Therapy Associates Services)More clinics in Cheektowaga
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