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Occupational Therapy | Care & Treatment

Occupational TherapyCheektowaga, NY

★★★☆☆3.0/50 reviews across 2 platforms

Ratings by platform

  • Yelp (Sisters Metabolic Center for Wellness, Buffalo Rehab Group): 5/5
  • Beaming Health (Kelly Van Clief): 5.00 (2 reviews)
  • LocalityBiz (Optimal Therapy Associates Services): 1/5

What patients say

Patients praise

  • Knowledgeable, professional, and compassionate therapists
  • Helpful and welcoming administrative staff at some locations
  • Effective treatment plans for cognitive and physical conditions
  • Clear communication and patient-focused approach

Common complaints

  • Poor communication and unprofessional behavior by front desk staff
  • Issues with administrative processes and scheduling
  • Reports of unprofessional conduct by a specific occupational therapist
  • Concerns regarding work environment and employee treatment

In patients' words

"Their approach is to incorporate the most up-to-date and individualized therapies... and they do it with incredible compassion and dedication."

Review of Buffalo Occupational Therapy (West Seneca)

"The occupational therapist on other hand less then pleasant. She left a nasty voicemail... Unprofessional and down right bad manners."

Review of Optimal Therapy Associates Services

"The receptionist was very helpful and took the time to explain the forms to me and help me understand how they would be used."

Review of Buffalo Rehab Group

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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