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Infectious Diseases

Infectious DiseaseCheektowaga, NY

★★★★☆4.1/530 reviews across 4 platforms

Ratings by platform

  • RateMDs (Dr. Alicia W. Hermogenes): 1.1 out of 5 stars (2 reviews)
  • Healthgrades (Dr. Alicia W. Hermogenes): 3.9 out of 5 stars (15 reviews)
  • Healthgrades (Dr. Thomas Cumbo): 4.5 out of 5 stars (8 reviews)
  • Healthgrades (Dr. Kevin Shiley): 5.0 out of 5 stars (5 reviews)

What patients say

Patients praise

  • Thorough clinical examination and questioning
  • Highly competent and intelligent diagnostic skills
  • Compassionate and dedicated patient care
  • Effective in managing serious or complex health conditions

Common complaints

  • Rude or unhelpful office staff
  • Perception of rushed appointments
  • Difficulty in communication or feeling unheard by the provider

In patients' words

"Her clinical and professional experience are incomparable to most... Under her care and health management my life is changed for the better."

Healthgrades (Dr. Alicia Hermogenes)

"Great dr but awful staff they are to busy trying to get out instead of taking care of patients."

RateMDs (Dr. Alicia W. Hermogenes)

"Dr. Shiley is the most compassionate, competent, encouraging doctor we've ever met. He very likely saved my husbands life..."

Healthgrades (Dr. Kevin Shiley)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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