Wound Care & Hyperbaric Oxygen Therapy - Buffalo - ECMC
Hyperbaric Medicine • Cheektowaga, NY
Ratings by platform
- Yelp (Erie County Medical Center): 1.5/5 stars (19 reviews)
- Birdeye (Kaleida Health aggregate): 3.8/5 stars (554 reviews (Kaleida Health aggregate))
- ComplaintsBoard (ECMC aggregate): 1.5/5 stars (17 complaints recorded)
What patients say
Patients praise
- Access to specialized hyperbaric oxygen therapy and advanced wound dressings
- Professionalism reported in some individual provider interactions
- Availability of comprehensive wound care services in the Western New York region
Common complaints
- Poor administrative and scheduling communication
- Long wait times and navigation challenges at the facility
- Dissatisfaction with patient billing and financial processes
- Perceived lack of training in front-line staff
In patients' words
"Gr8 Place, friendly, Helpful..."
— Catholic Health Advanced Wound Healing Center Patient Review"Had the person at the front desk been better trained, the default greeting may not have been, 'follow the red line to the ER'."
— Public patient experience document regarding ECMC facilitiesMore clinics in Cheektowaga
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