Gastroenterology - Buffalo Medical Group
Gastroenterology • Cheektowaga, NY
Ratings by platform
- Birdeye (general BMG): 4.8 out of 5 stars (based on aggregate multi-location data) (2,877 reviews)
- Birdeye (Williamsville focus): 3.7 out of 5 stars (364 reviews)
- WebMD (Dr. Alok Gupta): 4.0 out of 5 stars (39 ratings (for specific GI doctor))
What patients say
Patients praise
- Some individual medical providers receive praise for clinical expertise and professional care
Common complaints
- Poor administrative communication and difficulty reaching staff by phone
- Long wait times and scheduling issues
- Unprofessional, dismissive, or rude behavior by office staff and some medical providers
- Billing errors and overcharging concerns
- Difficulties with medical records management and patient termination policies
In patients' words
"Uninterested in treating me, just tried to get me out as quickly as possible... Awful, horrible doctor."
— WebMD patient review of a gastroenterologist at BMG"Buffalo Medical Group is a very good company, Doctors in Buffalo Medical Group are very nice and professional, but those receptionists are very unprofessional, the rudest people I have ever seen..."
— Birdeye patient review of BMGMore clinics in Cheektowaga
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