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Diabetes-Endocrinology Center of Western New York - Kaleida Health logo

Diabetes-Endocrinology Center of Western New York - Kaleida Health

EndocrinologyCheektowaga, NY

★★★★★5.0/53 reviews across 1 platforms

Ratings by platform

  • WebMD Care: 5.0/5.0 (3)
  • BusinessYab: Mixed feedback reported (4 (BusinessYab))

What patients say

Patients praise

  • Highly regarded clinical expertise in diabetes care
  • Appreciation for thorough explanations and attentive care from some providers and PAs
  • Helpful telehealth/remote visit options
  • Effective insulin pump program support

Common complaints

  • Reports of long wait times for appointments
  • Perceptions of being rushed during short consultations
  • Occasional complaints regarding staff or physician bedside manner/communication style
  • Concerns about office location changes/convenience

In patients' words

"I've been going here for over 5 years now. It is one of the best facilities I have visited. The office staff has been great and the every doctor and nurse I've dealt with has given me the time and attention needed."

BusinessYab User Review

"Nice at first but waited 1 hour in the exam room to see her! And everytime thereafter. Visits were only a few minutes and felt rushed..."

RateMDs User Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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