CommonSpirit Medical Group - Primary Care - Atrium
Primary Care • Chattanooga, TN
Ratings by platform
- Aggregator platforms (e.g., NoogaFinder, LocateHub): 3.8 to 3.9 out of 5 stars (Approximately 76-79 reviews)
What patients say
Patients praise
- Some patients have reported positive experiences with specific physicians, noting they are caring and take time to listen
Common complaints
- Reports of rude or uncompassionate staff behavior
- Difficulties with administrative processes, such as appointment scheduling and medical record requests
- Concerns regarding inaccurate or incomplete medical documentation
- Reports of patients feeling dismissed or ignored by providers
- High staff turnover among physicians leading to lack of continuity of care
In patients' words
"Dr Shults is a wonderful Doctor who truly cares about his patients and listens carefully... However, [the] staff... are extremely rude and make you wait forever to speak with someone to make appointment."
— LocalityBiz review by Tessa Mustaffa"When my mother complained about not feeling well, her concerns were dismissed and ignored... Sandra did not familiarize herself with my mother's chart prior to the visit... We are highly disappointed that CHI/Common Spirit would allow incompetent medical professionals such as Sandra Huggins provide patient care."
— WebMD review for Sandra Huggins, FNP-BCMore clinics in Chattanooga
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