Primary Care & Family Medicine Doctors - Chattanooga - Erlanger
Family Medicine • Chattanooga, TN
Ratings by platform
- Top-Rated Health: 3.50 out of 5 stars (based on 77 reviews) for Volkswagen Drive location (77 reviews)
- Healthgrades (HCAHPS survey data): 64% (3% lower than national average) for Erlanger Baroness Hospital patient experience rating (N/A)
What patients say
Patients praise
- Competent, knowledgeable, and compassionate medical care from specific providers
- Some patients report efficient, friendly, and attentive staff interactions
- Existence of strong patient-doctor relationships for long-term patients
Common complaints
- Long wait times in waiting and exam rooms
- Difficulty scheduling appointments and reaching staff by phone
- Poor bedside manner or perceived lack of interest from some providers
- Concerns regarding staff communication and professionalism
- Inconsistent administrative and billing processes
- Isolated reports of perceived unsanitary facility conditions
In patients' words
"The doctor was nice enough, but she didn't seem like she took much notice of any concerns I had... I won't be going back because of her."
— A-Better-Place.com reviewer"They ask you to arrive 15 minutes prior to your appointment but they are constantly running 30-60 minutes behind... The level of care used to be unmatched but recently the decline in care coupled with the waiting time makes one feel this practice no longer cares."
— LocalityBiz.com reviewer"An angel sent from heaven! She cares about my husbands health and..."
— Featured Provider Review on Healthgrades for Bonnie Kidd, PMHNP-BCMore clinics in Chattanooga
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