Wound Care - Find A Doctor - Munson Healthcare
Wound Care • Charlevoix, MI
Ratings by platform
- Birdeye: 3.4 out of 5 stars (94 reviews)
- Healthgrades: 79% patient experience rating
- Homefacts: 87% overall rating (Based on 198 surveys)
What patients say
Patients praise
- High patient recommendation rate (reported around 87-92%)
- Appreciation for polite, kind, and compassionate staff in specific instances
- Efficient care and quick emergency room accessibility for some patients
- Effective follow-up and assistance with post-discharge services
Common complaints
- Reports of dismissive or uncaring attitude from some staff members
- Inconsistencies in quality of care (described as hit or miss)
- Complaints regarding billing processes and communication
- Historical accounts of negative experiences in specialized procedures or emergency care
In patients' words
"The care and compassion my wife and I received was everything we could hope for from a hospital. Every staff member we interacted with was polite, kind, and caring."
— Birdeye reviewer"Very hit or miss what happens when you come here... as far as I'm concerned, there is no good hospital in this area, just a pick your poison situation."
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