Munson Healthcare Charlevoix Hospital | Physicians | Wellness
Urgent Care • Charlevoix, MI
Ratings by platform
- Birdeye: 3.4 out of 5 stars (based on 94 reviews) (94)
- Healthgrades: 79% patient experience rating (Not explicitly stated)
- Homefacts: 87% overall rating (based on 198 surveys) (198)
What patients say
Patients praise
- compassionate care from some staff members
- convenience and responsiveness of the emergency department for some patients
- highly rated individual primary care physicians affiliated with the hospital
- general satisfaction with bedside manner and thoroughness of specific doctors
Common complaints
- concerns about doctor/staff communication and care quality
- reports of long wait times
- instances of perceived dismissive or rude behavior by staff
- isolated reports of poor clinical experiences
In patients' words
"The care and compassion my wife and I received was everything we could hope for from a hospital. Every staff member we interacted with was polite, kind, and caring."
— Birdeye review"3 hours waiting to be admitted. Not another patient in sight. 4 Staff were pretty busy doing house keeping and talking about vacations and pictures... Nurses have personality of stumps!"
— Vymaps review"He has been the only Dr who FULLY explained anything I didn’t know or had questions on. He is not only a great Dr, but his bedside manner is something ALL Dr’s should learn from him!!!"
— Healthgrades review for Dr. Nathan BossMore clinics in Charlevoix
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