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Physical TherapyCharlevoix, MI

★★★☆☆3.0/53 reviews across 1 platforms

Ratings by platform

  • Yelp: 3.0 out of 5 stars (based on 3 reviews on Yelp brand page) (3)
  • LocalityBiz: Generally positive (frequent 5-star mentions across various locations) (Not specified (multiple individual testimonials found))

What patients say

Patients praise

  • Professional, knowledgeable, and compassionate staff
  • Effective physical therapy and rehabilitation outcomes
  • Clean and well-maintained facilities
  • Friendly and welcoming environment for many patients
  • Customized exercise and recovery programs

Common complaints

  • Reports of rude or unprofessional behavior from specific staff members
  • Mixed feelings regarding the atmosphere and perceived level of personalized care

In patients' words

"The staff at NMSM is absolutely the best! I am filled with respect and gratitude for the entire staff. They are extremely professional, knowledgeable, passionate, and caring."

Marta Dennis on LocalityBiz

"Throughout my 12-week journey at NMSMC Boyne, the entire staff was incredible. Cathy did an excellent job at coming up with a plan that fit my individual needs."

Patient testimonial on LocalityBiz

"I had an absolutely awful and sad experience with one of the therapists here. She was very rude to me verbally. I do not recommend this place of business as the employees appear extremely angry and rude."

Yelp user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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