Charlevoix - MI - Pediatric care clinic - Munson Healthcare
Pediatrics • Charlevoix, MI
Ratings by platform
- Birdeye: 3.4 out of 5 stars (94 reviews)
- Homefacts (Patient Survey): 87% (patients would recommend) (198 surveys)
What patients say
Patients praise
- friendly and caring staff in specific encounters
- timely triage and ER services in some cases
- child-friendly atmosphere reported by some visitors
- effective follow-up care and discharge planning for some patients
Common complaints
- inconsistent care quality and responsiveness
- concerns regarding cleanliness and facility maintenance
- complaints about billing processes and itemization
- instances of perceived unprofessional staff behavior or condescending communication
In patients' words
"CH is the best. They gave my aging dad the best care ever in the ER and for a 3 day stay... Amazing staff and so lucky to be near a small town hospital who cares."
— Birdeye review"I am from out of town, and we came to the urgent care for my 13 month old daughters. The hospital is very clean. It was pretty quick to be seen for an ER/Urgent Care. We registered and were triaged immediately. Staff was friendly, and care was good."
— A-Better-Place review"Worst urgent care experience ever. Whole experience took almost 2 hours with not a single other patient in sight... Then I get billed for the shot that I didn't need."
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