About Occupational Health and Medicine l Munson Healthcare l ...
Occupational Health • Charlevoix, MI
Ratings by platform
- Birdeye: 3.4/5 (94)
- Healthgrades: 80-81% positive experience rating (not explicitly stated total)
- US News & World Report: 5/5 (Patient Experience Score) (not explicitly stated total)
What patients say
Patients praise
- polite and compassionate staff reported by some patients
- high percentage of patients willing to recommend the hospital
- clear communication and expertise noted for some providers
- efficient service in some cases
Common complaints
- inconsistent quality of care and staff attitude
- perceived lack of concern by some doctors
- issues with billing and administrative processes
- negative experiences in emergency or urgent care settings
In patients' words
"CH is the best. They gave my aging dad the best care ever in the ER and for a 3 day stay. They helped us find services after his discharge too. Amazing staff and so lucky to be near a small town hospital who cares."
— Birdeye review"Very hit or miss what happens when you come here, to the point where I've been yelled at multiple times... The doctors don't always seem to care."
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