Charlevoix County
Behavioral Health • Charlevoix, MI
Ratings by platform
- Birdeye: 3.4 out of 5 stars (94 reviews)
- MedicalRecords.com: 3.1 out of 5 stars (29 reviews)
What patients say
Patients praise
- Recognition of helpful, kind, and professional staff in various departments, especially surgery and radiology
- Efficient and timely care reported by some patients in the emergency department
- Appreciation for clear communication and personable doctors
- Positive experiences with specific nursing care and comfort during stays
Common complaints
- Concerns regarding bedside manner, including perceived lack of care or empathy from some staff and doctors
- Reports of long wait times in the emergency and urgent care departments
- Complaints about billing processes and lack of itemized clarity
- Isolated reports of perceived medical errors or misdiagnoses
- Occasional concerns about facility cleanliness
In patients' words
"CH is the best. They gave my aging dad the best care ever in the ER and for a 3 day stay... Amazing staff and so lucky to be near a small town hospital who cares."
— Birdeye Review"Very kind staff, very timely and felt respected. Would hugely recommend ER"
— MedicalRecords.com Review"Very hit or miss what happens when you come here... The doctors don't always seem to care."
— Birdeye Review"If you are ambulatory and can get to another ER in the area, do that. I not only had what I believe was a misdiagnosis..."
— Yelp via MapQuestMore clinics in Charlevoix
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Charlevoix Surgeons - Munson Healthcare
Patients praise: high patient satisfaction ratings for individual surgeons · praise for professional, kind, and compassionate staff in specific instances.
General Surgery in Charlevoix, MI - Munson Healthcare
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