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Roper St. Francis Express Care - Urgent Care in Charleston, SC

Walk-In ClinicCharleston, SC

★★★★★4.6/54,646 reviews across 4 platforms

Ratings by platform

  • Solv (Folly Rd location): 4.8/5 (1,661 ratings, 453 reviews)
  • Birdeye (Charleston): 4.4/5 (1,093 reviews)
  • Solv (West Ashley Circle location): 4.7/5 (661 ratings, 232 reviews)
  • Birdeye (North Charleston): 4.5/5 (1,231 reviews)

What patients say

Patients praise

  • Efficient and fast service when busy
  • Friendly, compassionate, and professional staff throughout the visit
  • Clear communication regarding care plans and diagnoses
  • Easy online check-in/appointment scheduling process
  • Clean and well-maintained facilities generally

Common complaints

  • Occasional long wait times in the treatment room after initial check-in
  • Instances of perceived unprofessional bedside manner from specific providers
  • Isolated reports of poor facility cleanliness

In patients' words

"Developed flu like symptoms last evening, went to Express care this morning. Had a definitive Dx, a plan of care and on my way in >45minutes. Staff were courteous, knowledgeable and helpful at every level. Kudos to all!"

Solv Patient Review

"Overall care was good,what can be improved is when I was put in the treatment room after seeing the nurse the wait time was long. This I can understand, but when you are feeling lousy someone should at least check on you to see if you are alright until you are seen."

Solv Patient Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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