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SBL Charleston Family Practice

Primary CareCharleston, IL

★★★★★4.5/5173 reviews across 3 platforms

Ratings by platform

  • Sarah Bush Lincoln Official Site: 4.7 out of 5 (143 ratings for Mark D. Emenecker, DO)
  • WebMD: 3.5 out of 5 (19 ratings with 4 reviews for Mark D. Emenecker, MD)
  • WebMD: 4.0 out of 5 (11 ratings with 4 reviews for Dr. Joan Alvarado, MD)

What patients say

Patients praise

  • Professionalism of individual providers
  • High satisfaction with clinical care quality and listening skills from specific physicians
  • Generally positive staff interactions reported in specific patient experiences

Common complaints

  • Variability in wait times
  • Mixed feedback regarding staff responsiveness and follow-up communication

In patients' words

"Dr Alvarado is one of the best doctors... I am always seen quickly upon entering Dr. Alvarado's office. When here for a follow-up, or check-up without issue, I am finished quickly. However, if there are concerns, the doctor will take whatever time is needed to figure out/address those concerns. Everything is always treated!"

WebMD patient review of Dr. Joan Alvarado

"Dr. Enenecker listened to my concerns and was very professional and I would definitely recomend others to him."

WebMD patient review of Dr. Mark Emenecker

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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