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Pediatric Primary Care - MUSC Children's Hospital

PediatricsCharleston, SC

★★★★★4.6/5255 reviews across 5 platforms

Ratings by platform

  • MUSC Children's Health - West Ashley (Charleston, SC): 4 out of 5 (44 ratings)
  • MUSC Children's Health University Pediatrics - Rutledge Tower (Charleston, SC): 2.3 star rating (6 reviews)
  • MUSC Children's Health Primary Care at Summey Medical Pavilion (North Charleston, SC): 4.9 out of 5 (34 ratings (and also shows 65 ratings))
  • North Charleston Pediatricians | MUSC Children's Health: 4.5 out of 5 (45 ratings)
  • Sarah Lants, M.D. (Pediatrics, Primary Care): 4.9 out of 5 (32 ratings)
  • Pediatrics & Internal Medicine Clinic (Med-Peds): 4.7/5.0 (100 rating)

What patients say

Patients praise

  • Some sites/locations show high overall ratings (e.g., 4.5/5 to 4.9/5)
  • Reviewers mention good care quality at times (staff/doctors friendly and knowledgeable)

Common complaints

  • Long waits / scheduling problems and not being seen when a child is sick
  • Access issues: being turned away for capacity or told to go to after-hours/ER instead
  • Communication/admin issues: delays in sending results/referrals and difficulty getting follow-up
  • Negative experience with after-hours care including rudeness and billing complaints

In patients' words

"“Since there are many residents you may see many different doctors… the staff here are always excellent.”"

Birdeye review (Rutledge Tower)

"“Every time you call to make an appointment, if your child is ACTUALLY sick, they will not see your child in the office, you have to go to after hours care or emergency room… They will not see them.”"

Birdeye review (Rutledge Tower)

"“Pathetic… we arrive… with our four year-old… they can’t see us.”"

LocalityBiz review (Summey Medical Pavilion)

"“My five year old was turned away… ‘they already saw their maximum amount of patients today.’ … forced to go to the Emergency Room.”"

LocalityBiz review (After Hours Care Summerville)

"“The evening receptionist is very rude and unprofessional… ‘send you on your way’ meanwhile your child has the same symptoms…”"

TrustReviewers.com review (After Hours Care Summerville)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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