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Department of Neurosurgery

NeurosurgeryCharleston, SC

★★★★★4.9/540 reviews across 1 platforms

Ratings by platform

  • Roper St. Francis Healthcare and MUSC Health provider profiles: Average ratings generally range from 4.7 to 4.9 out of 5 across various providers in the region (Individual provider ratings are based on sample sizes ranging from approximately 40 to over 200 reviews each)

What patients say

Patients praise

  • High levels of surgeon expertise and clinical knowledge
  • Compassionate and professional patient interactions
  • Clear explanations of complex medical information and imaging
  • Successful surgical outcomes reported by patients

Common complaints

  • Difficulty scheduling appointments or reaching office staff
  • Occasional reports of feeling rushed during appointments
  • Perceived lack of communication regarding follow-ups or post-procedure plans

In patients' words

"Dr. Cuddy seems to have very little time or patience with discussing my issues with me... On the other hand, he also seems to be a knowledgeable and informed surgeon."

Roper St. Francis Provider Review (2026)

"Dr. Steichen was very helpful, patient, explained my MRI to me in ways I could understand."

Roper St. Francis Provider Review (2025)

"It is now March 2nd and I still have not heard a thing... I’ve called the number on all his websites and I still get Roper Rep. Or no one answers at all."

WebMD Review for Dr. Steichen

"Dr. Neal is a truly outstanding physician. His compassion and concern for my health exceeded expectations. He went above and beyond to address my needs."

Roper St. Francis Provider Review (2026)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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