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SBL Charleston Family Practice

Family MedicineCharleston, IL

★★★★★4.6/5227 reviews across 4 platforms

Ratings by platform

  • Sarah Bush Lincoln (Practice Page): 4.7/5 stars (143 ratings)
  • Healthgrades (Dr. Erica Perrino): 4.9/5 stars (54 reviews)
  • WebMD (Dr. Joan Alvarado): 4.0/5 stars (11 ratings)
  • WebMD (Dr. Mark Emenecker): 3.5/5 stars (19 ratings)

What patients say

Patients praise

  • professional and thorough care
  • doctors who listen well to concerns
  • courteous and helpful staff
  • efficient check-in and visit processes

Common complaints

  • occasional concerns regarding wait times
  • some feedback about follow-up needs improvement

In patients' words

"Dr. Perrino is very relatable, takes her time, listens, and lets me decide what options I would like or feel comfortable with."

WebMD patient review

"I am always seen quickly upon entering Dr. Alvarado's office. When here for a follow-up, or check-up without issue, I am finished quickly. However, if there are concerns, the doctor will take whatever time is needed to figure out/address those concerns."

WebMD patient review

"Dr. Enenecker listened to my concerns and was very professional and I would definitely recomend others to him."

WebMD patient review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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