Dermatology & Dermatologic Surgery - MUSC Health
Dermatology • Charleston, SC
Ratings by platform
- MUSC Health Internal Portal (North Area Medical Pavilion): 4.9 out of 5 (777 ratings)
- MUSC Health Internal Portal (Rutledge Tower): 4.8 out of 5 (376 ratings)
- MUSC Health Internal Portal (West Ashley Medical Pavilion): 4.9 out of 5 (595 ratings)
- Birdeye (Rutledge Tower): 2.4 out of 5 (12 reviews)
- Birdeye (University Medical Center): 2.3 out of 5 (18 reviews)
What patients say
Patients praise
- Highly rated by patients on internal MUSC portal (ratings often between 4.7 and 4.9 out of 5)
- Access to world-class experts and specialists in dermatology and dermatologic surgery
- Some individual physicians praised for being thorough, knowledgeable, and caring
- Clean facilities and professional environment in certain locations
Common complaints
- Lack of transparency and issues with billing/unexpected charges
- Long wait times and scheduling/appointment management difficulties
- Perceived unprofessional or rude behavior by administrative and some clinical staff
- Concerns regarding communication of test results and continuity of care
In patients' words
"Very quick and thorough. Clean location with inviting staff and caring physicians."
— Birdeye User Review"My doctor was great, but MUSC overcharged me and is now refusing to work with me on the bill. My visit should have been $25 (my copay amount) but they put in two different claims for one appointment so my total instead came to almost $100."
— Birdeye User Review"I called to make an appointment & the lady who answered the phone was extremely rude and unaccommodating to me."
— Birdeye User Review"My daughter is a patient of Dr. Wine-Lee and she is fabulous. She is very thorough, never seems rushed and explains things in a way that anyone could understand."
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