Floyd County Medical Center | Delivering exceptional, personalized ...
Skilled Nursing Facility • Charles City, IA
Ratings by platform
- Healthgrades: 82% (Healthgrades) (N/A)
- MedicalRecords.com: 2.3 / 5 (12 reviews)
- PlainHospital / CMS: 3 / 5 (CMS) (N/A)
What patients say
Patients praise
- recognition for excellence in patient experience by external organizations like PRC
- instances of staff members praised for kindness and professional support during difficult situations
- positive performance on certain patient experience metrics according to institutional reporting
Common complaints
- reports of outdated facilities and equipment
- concerns regarding communication and bedside manner of specific staff members
- allegations of poor responsiveness in the emergency department
- negative feedback on specific medical practices or communication regarding procedures
In patients' words
"I was there because of illness. I saw a elderly man nearly passing out, I was scared. I said something to Stephanie who was the front desk gal... She came out yelled at us, 'I know you two want to be seen but you'll have to wait'!"
— MedicalRecords.com review"This man went above and beyond the call of duty by coming to sit a bit with us well after arrival and did a great job calming and reassuring the both of us."
— Charles-city-iowa.uscompanies.net reviewMore clinics in Charles City
Hospice of North Iowa - Charles City - Aging Care
Patients praise: Compassionate, knowledgeable nurses and staff · Comfort and symptom/pain relief during end-of-life care.
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