Eye Doctor in Mason City, IA
Optometry • Charles City, IA
Ratings by platform
- Demandforce (North Iowa Eye Clinic): 4.5/5 stars (based on 12,338 reviews) (12,338)
- Birdeye (Shopko Mason City Optical Center): 4.7/5 stars (based on 299 reviews) (299)
- Facebook (The Optometric Center): 100% recommend (11 reviews)
What patients say
Patients praise
- Professional and knowledgeable staff
- Thorough eye exams
- Helpful and friendly customer service in optical departments
- Effective explanation of findings and procedures
- Strong patient referral rates
Common complaints
- Some patients felt rushed during appointments
- Reports of cold or unprofessional demeanor from reception staff in some instances
In patients' words
"Dr Turner spends a lot of time with his patients and makes sure they understand his findings and recommendations."
— North Iowa Eye Clinic patient review via Demandforce"Your reception employees could stand to learn some customer service skills. They are competent, but very cold and morose."
— North Iowa Eye Clinic patient review via Demandforce"Alexa was amazing! She told me everything that she was doing step by step... She was extremely knowledgeable and super sweet."
— Shopko Mason City Optical Center patient review via BirdeyeMore clinics in Charles City
Hospice of North Iowa - Charles City - Aging Care
Patients praise: Compassionate, knowledgeable nurses and staff · Comfort and symptom/pain relief during end-of-life care.
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