Floyd County Memorial Hospital Surgeon | Charles City, IA | Booking
Internal Medicine • Charles City, IA
Ratings by platform
- WebMD Care (Dr. Anson Li): 4 out of 5 stars (8 ratings)
- WebMD Care (Dr. David Gordon): 2.5 out of 5 stars (3 ratings)
- CMS Star Rating for Floyd County Medical Center: 3 out of 5 stars (Not explicitly stated)
What patients say
Patients praise
- Some surgeons associated with the facility have received positive feedback regarding staff courtesy and the explanation of conditions and treatments
- The medical center holds a CMS Birthing-Friendly designation
Common complaints
- Some patient reviews of surgeons associated with the facility indicate areas for improvement regarding communication, follow-up, and answering patient questions
- Hospital-wide patient experience surveys (HCAHPS) indicate instances where patients reported not receiving clear discharge information or guidance on post-discharge care
In patients' words
"Staff was courteous: Did Well (8), Needs Improvement (0). Explained conditions and treatments: Did Well (5), Needs Improvement (0)."
— WebMD Care (Dr. Anson Li)"Explained conditions and treatments: Did Well (1), Needs Improvement (2). Provided follow-up as needed: Did Well (1), Needs Improvement (2)."
— WebMD Care (Dr. David Gordon)More clinics in Charles City
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