UNC Urgent Care | Walk-In Clinics
Urgent Care • Chapel Hill, NC
Ratings by platform
- Solv Health: 5.0/5.0 (Solv profile)
- Google/BestProsInTown aggregate: 3/5 (Google) (72 reviews total on BestProsInTown)
What patients say
Patients praise
- Friendly and professional staff/providers
- Efficient service for some patients
- Convenience of online registration/check-in
- Quality of medical care described as knowledgeable and attentive in many cases
Common complaints
- Long wait times or booking issues
- High costs for services
- Inconsistent care quality or unprofessional staff behavior reported in some instances
- Difficulty securing new patient appointments at associated primary care clinics
In patients' words
"Very friendly staff and providers, quick service. I reserved an appointment on their website and was seen within 10 minutes of arrival."
— Yelp Review (UNC Urgent Care at Raleigh)"They turn patients away in need. Sitting there with no one in their lobby. And they are open the only reason they are getting 1 is because a ZERO is not an option."
— Yelp Review (UNC Urgent Care at Wakefield)"one patient finding a bill of over $900 for a child's evaluation to be unreasonable."
— Summary of patient feedback on BestProsInTownMore clinics in Chapel Hill
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