Pediatric Primary Care | UNC Children's | Chapel Hill, NC
Pediatrics • Chapel Hill, NC
Ratings by platform
- Birdeye: 3.9/5 stars (27 reviews)
What patients say
Patients praise
- appreciation for helpful and supportive staff in certain instances
- positive experiences with residency programs and individual pediatricians who provide efficient care
- value placed on access to comprehensive resources for children with complex needs
Common complaints
- concerns regarding administrative processes such as new patient appointment policies and vaccination scheduling
- reports of organizational disorder and staffing issues, including use of interns and potential language barriers
- criticism regarding the handling of specific medical conditions such as Primary Immunodeficiency
In patients' words
"The management of this place tends to alternate between periods of order and disorder. Currently (in 2025), it is clearly in a state of extreme chaos. Many of the staff here are unfamiliar with their work, can barely speak English, and there is a large presence of interns."
— Birdeye review"The entire staff was beyond helpful and. Not your regular first appt because we left knowing we had a solid plan in place and that the medical staff would be with us along the way."
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