Integrative Medicine | UNC Hospitals | Chapel Hill, NC
Functional Medicine • Chapel Hill, NC
Ratings by platform
- CMS (Centers for Medicare & Medicaid Services): 5-star rating (UNC Health Hospitals system-wide) (N/A (System level))
- Birdeye (Integrative Medical Clinic of North Carolina): 4.3/5 (114 reviews)
What patients say
Patients praise
- High satisfaction with clinical care, practitioner listening skills, and personalized treatment plans
- Recognition of UNC Health hospitals for quality and patient experience by federal ratings (CMS)
- Integrative medicine approach valued for root-cause focus rather than symptom management
Common complaints
- Complex and frustrating medical billing and coding errors
- Difficulties in resolving billing disputes with administrative staff
- Patient reports of poor customer service and lack of empathy in administrative interactions
- Dissatisfaction with hospital navigation and communication during visits
- Specific complaints regarding individual practitioners at non-UNC private clinics
In patients' words
"Dr. Barnhill is amazing. She is very personable and very professional."
— UNC Health patient feedback"My care was wonderful. My issue is with coding and billing..."
— Trustburn review of UNC Health Care"They seem to genuinely want to correct the root causes of my medical issues instead of just putting a band aid on them."
— Integrative Medical Clinic of North Carolina testimonialMore clinics in Chapel Hill
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