Chapel Hill Dermatology: Best Dermatologist in Orange County
Dermatology • Chapel Hill, NC
Ratings by platform
- Apple Maps (Chapel Hill Dermatology): 2.6 (39)
- WebMD (Dr. Nicholas Ross): 5.0 out of 5 (10 ratings / 10 reviews)
- Healthgrades (Dr. Robin Thompson): 4.8 star rating (11 reviews)
- Yelp (Chapel Hill Dermatology PA): Not shown in provided snippet (Not shown in provided snippet)
What patients say
Patients praise
- Caring, knowledgeable clinicians and generally good patient care (doctors/assistants)
- Positive feedback on responsiveness/support staff and patient communication
- Favorable experiences with dermatology exams and procedures for specific concerns
Common complaints
- Poor responsiveness/communication and not returning calls
- Billing/insurance concerns related to out-of-network lab usage not communicated ahead of time
- Long wait times / appointment delays
- Unfriendly or rushed front-desk/nursing experience; high staff turnover noted in reviews
In patients' words
"“They will not return our calls about how they sent our labs to an out of network provider costing us a large expense … We were not told this ahead of time.”"
— Apple Maps review snippet"“Everything went well. The Doctors and Assistants are very caring, knowledgeable… And the secretaries are very helpful and caring. I highly recommend Chapel Hill Dermatology!”"
— Apple Maps review snippet"“While some patients have praised … others have expressed frustration with appointment scheduling and wait times.”"
— Wheree summary of Chapel Hill Dermatology reviews"“The receptionist barely even made eye-contact with me… The nurse… started getting supplies ready… even before I had decided.”"
— Unilocal review snippet"“Patients consistently praise Dr. Nicholas Ross for his thorough and careful examinations… and excellent patient communication skills.”"
— WebMD Care page for Dr. Nicholas Ross (ratings & review themes)More clinics in Chapel Hill
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