Health | Chanute, KS - Official Website
Women’s Health • Chanute, KS
Ratings by platform
- Birdeye/Google (Neosho County Health Department): 3.5/5 (6 reviews)
- NursingHomeDatabase (Diversicare of Chanute): 3/5 stars (CMS) (12 complaints on record (since Jan 2023))
- NursingHomeDatabase (Heritage Health Care Center): 2/5 stars (CMS) (4 complaints on record (since Jan 2023))
- Neosho Memorial Regional Medical Center (Google): 4.1/5 stars (Google) (56 reviews)
What patients say
Patients praise
- Strong patient willingness to recommend the local regional medical center (92% reported)
- Accessible and helpful frontline services at the county health department for some users
- Patient experience ratings for the hospital exceed national averages
Common complaints
- Reports of staffing shortages and slow response times to patient needs
- Concerns regarding the quality of food, cleanliness, and maintenance of personal belongings
- Specific allegations of medication errors and neglect at local nursing facilities
- Occasional experiences of unprofessional or rude staff interactions at the public health department
In patients' words
"Walked in this morning and they were very nice and talked to me right away and actually listened to what I was asking."
— Birdeye review (Neosho County Health Department)"The food is just awful. ... These poor old sickly people are begging for food. ... Do not ever send your family here if you care for them."
— Aggregate reviews (Diversicare and Heritage Health Care)"92% of patients at Neosho Memorial Regional Medical Center are willing to recommend this hospital to others."
— U.S. News & World ReportMore clinics in Chanute
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