Neurology Associates Neuroscience Center: Neurologists in ...
Neurology • Chandler, AZ
Ratings by platform
- Aggregate review platforms: Approximately 3.5 to 3.6 out of 5 stars (Varies by platform (e.g., 143 reviews on Yahoo, 149 on Apple Maps, 110 on MapQuest))
What patients say
Patients praise
- Patients frequently report high satisfaction with the medical care provided by specific neurologists like Dr. Rabin, Dr. DeLima, and Dr. An
- Doctors are often described as knowledgeable, compassionate, and attentive
- Positive experiences with physical therapy staff and some front desk interactions
Common complaints
- Difficulty contacting the office via phone, long wait times for calls, and full voicemails
- Administrative issues including scheduling errors, lost appointments, and difficulties with prior authorizations
- Frustration with records/MRI result access policies and responsiveness
- Long wait times to get an initial appointment
In patients' words
"Dr. Rabin took his time with me. I didn't feel rushed and was very comfortable. He seemed very knowledgeable and caring."
— Patient Review (Yahoo)"This office is a nightmare! I have been trying for a month to get a prior authorization submitted for insurance for migraine meds! I saw two different doctors both told me no problem we will get it submitted and it never gets done!"
— Patient Review (WebMD)"I see Dr DeLima and have for several years. You couldn't ask for a more competent and compassionate neurologist."
— Patient Review (MapQuest)"DO NOT get your MRIs here if you ever want to see the results! ... After multiple requests to the "records" department for the results, I left a message (you never get to talk to a person!) for Dr. Rabin's assistant. She left me a VM stating it is "office policy" not to give patients the results of MRIs."
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