Cardiovascular - Dignity Health Chandler Regional Medical Center
Cardiology • Chandler, AZ
Ratings by platform
- CMS HCAHPS Survey: 3 out of 5 stars (overall patient satisfaction) (509 patient surveys)
- Yelp: 2.4 out of 5 stars (486 reviews)
What patients say
Patients praise
- High clinical quality, including national recognitions and accreditations for heart/cardiovascular care
- Attentive, compassionate, and thorough nursing and medical care reported by some patients
- Highly skilled specialist care for complex cardiac procedures
- Overall hospital patient safety rating of 'A' (fall 2024)
Common complaints
- Rushed, impersonal, or dismissive communication from some physicians and staff
- Difficulties with appointment scheduling and reaching office staff via phone
- Concerns about administrative processes, including portal access and automated phone systems
- Negative experiences regarding patient comfort and privacy in emergency or hospital settings
In patients' words
"I was parked in the hallway. No privacy. Stared at by random strangers. Had trash cans, gurneys, wheelchairs and carts wheeled a foot next to me. ... I went home in more pain than I went in with."
— Better Business Bureau user review"Dr. Niazi spent quite a bit of time with me, listening to my history and current issues... He was pleasant and very kind and took his time explaining my issue and all options for treatment."
— Healthgrades patient review of a cardiologist at Chandler Regional Medical Center"The office staff was rude and the Dr. performed a procedure that left my mother all bruised up and he was not professional. I definitely wouldn't recommend."
— Healthgrades patient review of a cardiologist at Chandler Regional Medical CenterMore clinics in Chandler
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