Convenient Care
Urgent Care • Champaign, IL
Ratings by platform
- BestProsInTown / Loc8NearMe: Mixed ratings (generally described as having both strengths and areas for improvement) (39 reviews (for Windsor location))
- SolvHealth: 1.0 out of 5 stars (2 reviews (SolvHealth))
- Birdeye (CampusTown Urgent Care): 3.2 out of 5 stars (173 reviews)
- Yelp (Carle Champaign on Curtis): 2.2 out of 5 stars (13 reviews)
- Birdeye (Christie Clinic): 2.8 out of 5 stars (123 reviews)
What patients say
Patients praise
- Attentive, kind, and professional nursing/medical staff
- Thorough and compassionate care provided by some physicians
- Efficient and convenient access for non-emergent needs
- Clean and comfortable facilities
- Helpful assistance with specific medical procedures like blood draws
Common complaints
- Long wait times
- Billing and insurance coding issues
- Perceived dismissiveness or lack of thoroughness by some providers
- Communication breakdowns between staff and patients
- Occasional reports of rude or unhelpful administrative staff
In patients' words
"While the nurses and physicians are attentive and helpful, the clinic faces issues with efficiency and communication. Patients have reported long wait times, sometimes up to two hours..."
— BestProsInTown / Loc8NearMe regarding Christie Clinic Convenient Care on Windsor"Carle Convenient Care was deceitful in hiding network status... without any notice, my daughter was seen by an out of network physician..."
— SolvHealth review of Carle Convenient Care"PA's and Doctors were so kind and took time to talk to me and referred to Dermatology was excellent timing. Gods timing in my diagnosis was perfect and lifesaving."
— Loc8NearMe review of Carle Champaign on CurtisMore clinics in Champaign
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