Christie Clinic Department of Orthopedics & Sports Medicine
Orthopedic • Champaign, IL
Ratings by platform
- Birdeye (Ortho Fox): 3.7 / 5 (3)
- Birdeye (Christie Clinic at The Fields): 4.2 / 5 (25)
- Birdeye (Christie Clinic LLC): 2.8 / 5 (123)
- Christie Clinic (Provider specific - Jared Willard, MD): 4.69 / 5 (122)
- Christie Clinic (Provider specific - Morgan Moon, MD, PhD): 4.89 / 5 (50)
What patients say
Patients praise
- Positive experiences with specific providers including high patient satisfaction scores for some physicians
- Some patients report great care and attentive service
- Providers described as caring and good listeners
Common complaints
- Rudeness and poor customer service by reception or check-in staff
- Long wait times for appointments
- Issues with appointment scheduling and records management
- Complaints regarding diagnostic accuracy and perceived lack of empathy from some providers
- Billing and insurance acceptance issues
In patients' words
"I love the orthopedic doctors at Christie clinic they listen to you and care about you. ... Dr. Anderson is very caring and Listen to people ."
— Birdeye (Ortho Fox) Review"Worst experience ever. ... Check in girl was terrible I can't believe you treat people like this."
— Birdeye (Christie Clinic at The Fields) Review"HORRIBLE service. ... My appointment began 40 minutes after the scheduled time. Had a follow-up two weeks later and when I arrived they had no records of this appointment..."
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