Gastroenterology | Austin Regional Clinic
Gastroenterology • Cedar Park, TX
Ratings by platform
- Austin Regional Clinic (Official Website): 4.9 out of 5 (across ARC's internal platform for doctors/APCs) (Not specified (aggregated across ARC))
- Third-party review sites (e.g., LocalityBiz, Yelp): Mixed (ranging from 1 to 5 stars) (Not specified (aggregated on third-party sites))
What patients say
Patients praise
- High average satisfaction ratings (4.9/5) reported on official clinic platform for doctors and APCs generally
- Specific providers are highly recommended by some patients for being thorough, compassionate, and attentive
- Convenience of having multiple medical services within the same clinic network
Common complaints
- Billing practices, specifically concerns over unexpected charges for multiple office visits during a single appointment
- Perceived impersonal "cattle call" atmosphere where appointments feel rushed
- Long wait times and inefficient check-in processes at the Cedar Park location
- Inconsistent provider attention, with some reports of doctors appearing distracted or not thorough
In patients' words
"I was shocked to later find out that I was charged for three separate office visits from a single appointment... Patients should be able answer basic questions honestly during an annual physical without worrying that every response will generate additional billing charges."
— Yelp review of Austin Regional Clinic"My last two visits to ARC over the last 3 months have felt like being in a cattle call. Doctors rushing through questions and won't even..."
— Reddit thread about Austin Regional Clinic"ARC treats patients like cattle-shuffle in & out! It’s all about money & numbers"
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