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Banner Health Walk-In Clinic in Casper| American Way & ... logo

Banner Health Walk-In Clinic in Casper| American Way & ...

Urgent Care • Casper, WY

★★☆☆☆2.4/511 reviews across 1 platforms

Ratings by platform

  • Birdeye: 2.4 out of 5 stars (11 reviews)

What patients say

Patients praise

  • Professional and friendly medical staff (nurses and physicians)
  • Compassionate care providers
  • Clinic environment described as clean and efficient

Common complaints

  • Issues with billing and unexpected charges
  • Dissatisfaction with the centralized call center versus local front desk access
  • Difficulty coordinating prescriptions and medication refills
  • Reports of rude or incompetent staff communication
  • Concerns regarding the quality of physician interaction and patient privacy during examinations

In patients' words

"Doctors are great, but Banner is the absolute worst. You can’t even call the front desk to get anything done just a call center, they constantly misprescribe my medication or don’t send it at all."

— Birdeye review

"Banner Health Clinic is known for its professional and friendly staff. Patients praise the clinic's nurses, physicians, and receptionists for their kindness and compassion. The clinic is clean and efficient, despite being busy."

— BestProsInTown summary

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5].

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