UNC Health Cary Orthopaedic and Sports Medicine Specialists
Sports Medicine • Cary, NC
Ratings by platform
- RateMDs: 5.0/5.0 (2 reviews)
- Yelp: Not explicitly stated as an average, but noted as having 69 reviews total (69 reviews)
- Unilocal: Not explicitly stated as an average (13 reviews)
What patients say
Patients praise
- High satisfaction with the medical expertise and bedside manner of specific physicians, such as Dr. Martini and Dr. Bullock
- Effective pain management and treatment plans that improve quality of life
- Patients reporting feeling heard and treated with empathy by providers
Common complaints
- Difficulties with the phone and automated contact systems, including dropped calls and long wait times
- Concerns regarding billing practices, specifically being charged MD rates for consultations with nurse practitioners
- Reports of condescending or rude behavior from the front desk and billing staff
In patients' words
"Their phone and contact system is, bar none, the worst. Often the automated answering system drops my call, won’t recognize the key pad prompt it instructs you to use... Over staffed and still can’t answer phones."
— Unilocal Review"I am happy to say I can now think about life again an not just deal with pain... Thank you Dr Bullock, You are an Angel sent to me..."
— RateMDs Review"Front desk/billing team are condescending & just rude! I do not recommend this place at all!"
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