Duke Primary Care Waverly Place - Cary Family and Internal Medicine
Primary Care • Cary, NC
Ratings by platform
- Birdeye: 3.5/5 (72 reviews)
- Yahoo/Yelp/Apple Maps aggregate: 2.5-2.6/5 (18 reviews)
- Healthgrades: Not explicitly rated out of 5, but 15 ratings are mentioned (15 ratings)
What patients say
Patients praise
- Nice and clean facilities
- Convenience of having x-rays and blood work done on-site
- Some patients express high satisfaction with specific doctors despite administrative challenges
Common complaints
- Billing and insurance issues, including unexpected charges for preventive care visits
- Difficulty scheduling appointments in a timely manner
- Perceived lack of attentiveness or bedside manner from certain providers
- Administrative staff described by some as incompetent or unprofessional
In patients' words
"I love my doctor and would give her very high marks (5 stars), but it's nearly impossible to get an appointment to see her in a timely manner."
— Bippermedia reviews aggregation"Avoid - they will always find ways to bill you for costs that you didn't know you were signing up for... If you then ask a question, you will be charged for an 'office visit'. Totally shady!"
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