Family Healthcare | Internal Medicine & Pediatrics Associates ...
Internal Medicine • Cary, NC
Ratings by platform
- Vitals: 4.1/5 (13 ratings)
- Yelp: 2.3/5 (4 reviews)
What patients say
Patients praise
- Long-term patient loyalty, with some families attending for over 15-20 years.
- Staff is generally described as friendly, welcoming, and professional.
- Appreciation for the convenience of same-day appointments for pediatric care.
- The practice is valued for its ability to treat the whole family, including children and adults.
- Providers are noted for taking time to explain conditions and treatments in detail.
Common complaints
- Some patients have reported negative experiences, including complaints about a lack of personal interest or care from specific providers during visits.
- Occasional mentions of staff turnover, though some patients note that the medical staff remains consistent.
In patients' words
"I have going to this office for 21 years. EVERY single doctor, nurse practitioner, nurse and front office staff has been Wonderful. I have always felt comfortable with all of them."
— LocalityBiz Patient Review"Did not find Dr. Capps to be particularly interested in some symptoms I was having, nor did he appear to care whether he helped alleviate the symptoms. I got the overall impression he did not care."
— Vitals Patient ReviewMore clinics in Cary
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